Privacy policy

Version of 12 November 2026

What data we process

Account. Your Telegram ID and Telegram username — to give you access and link your subscription to it.
Payment. The chosen plan, the amount, the transaction hash and the address the transfer came from on the TRON network.
Subscription. Expiry date, traffic used, time of the last connection.
Technical data. The IP addresses you connect from and the number of simultaneous connections — to apply your plan's device limit.
Connection check in the app. Now and then, while the VPN is off, the Android app checks whether our servers and a few well-known websites open from your network and sends us the result: network type, operator name, app version, what opened and how many milliseconds it took. We do not store your IP address, account or subscription link with it, only a short anonymous device number so we do not accept checks too often.
Camera in the app. The Android app asks for camera access only to read a ZAZU subscription QR code, and only when you open the scanner yourself. The image is processed on your device, is not stored and is not sent anywhere. The app works as usual without the camera: you can add your subscription with a link.
Support requests — what you write to us yourself.

What we do not do

We do not sell your data or share it with advertising networks.
We do not collect or analyse the history of websites you visit through the VPN.
We do not send your connection IP addresses to outside services, for example to look up your country.
This website uses no cookies, trackers or third-party scripts.

The personal account (sub.zazu.homes/app) keeps only the key of your subscription link in your browser, so you do not have to sign in every time. The “Выйти из кабинета” (Sign out) button in its settings deletes it. The server checks the link on every request and keeps no separate data for the account page.

Technically, the server handles connection addresses while you are connected — a VPN cannot work otherwise. Service logs are kept for a limited time and used only to run the service: the device limit and troubleshooting.

Third parties

Telegram — the bot and the mini app run on it.
The TRON network — payments on it are public. To check a payment, the bot queries a public data service of that network.
Hosting providers — the service's servers are in Germany and France.

How long we keep data

Account and subscription data — while you have access and a reasonable time after it ends, so you can renew. Payment data — for payment records and settling disputes. Technical logs — for a limited time, then overwritten.

Your rights

You can find out what data about you is stored, ask us to correct it or delete your account. Write to support — we reply within 24 hours.

Contacts

Support: @Zazu_S in Telegram. See also the terms of service.